Quality

PCA is dedicated to manufacturing products that meet the requirements and satisfaction of its customers.
Essential to our goal is Customer Focus, Engineering Support, and Delivering on Commitments.

ISO 9001:2008 Certification in both our US and China plants and TS 16949:2009 Certification in our China plant lays the foundation for quality assurance.

Continuous Improvement Program

PCA has developed an Operational Excellence Continuous Improvement Program in both manufacturing and office areas.  This program utilizes Six Sigma and Lean Manufacturing principles and tools to setup processes in the most cost efficient and proficient manner, and to realize the greatest possible savings for our customers. PCA utilizes the results of internal goal setting and audits to identify areas where implementing continuous improvement projects most benefit the organization and its customers.

Raising the Bar on Customer Satisfaction

PCA builds customer relationships with care and concern. For the execution of every project, PCA obtains clarity of all customer requirements in order to meet their unique needs.

Customers can expect:

  • On-Time Delivery
  • Quality Product
  • Reliable, Honest Communication

We will do whatever it takes to accommodate customers, fulfill their needs and make their jobs easier.

We are practitioners of:

  • DMAIC Problem Solving Methodology
  • 5S Process Improvement
  • Kaizen Events
  • POUS (Point of Use Storage)